Had a car on finance?
You could be owed £1,000s* in compensation for being mis-sold, check if you have claim for free
No Win No Fee*
Only takes 2 minutes
Quick and easy
Resolve My Claim is a trading style of Solvo Solutions Ltd, authorised and regulated by the Financial Conduct Authority for claims management referrals (FRN: 1013195) You don’t need a claims management company to make a claim. You can contact the organisation directly for free and make use of the Financial Ombudsman Service if dissatisfied with the outcome. If we identify a potential claim, we will refer you to one of our panel Solicitors who will pay us a fee for the referral. This fee is not passed to you. If you decide to use our panel firm they will charge you a success fee agreed with you before you decide whether to go ahead. Typically, this will be around 30% of redress.
Are you eligible?
You could claim if any of these apply to you:
Finance Since 2007
You took out a PCP or HP finance agreement since 2007.
Commissions
You were unaware the broker or dealer would get a commission for your finance deal
Interest rate
You were unaware they could set or adjust the interest rate on your deal
Finance terms
The terms of your agreement weren’t clearly explained to you.
Duress
You felt under pressure to agree to the deal
Fees & charges
Were not explained to you upfront before taking out the finance
Where a "No Win, No Fee" service is offered, customers typically pay 30% + VAT (36% including VAT). No Win, No Fee removes the financial risk of making a claim—you pay nothing if your case is unsuccessful. You’ll never pay upfront or encounter hidden charges, ensuring you are never out of pocket. A cancellation fee may apply if you cancel outside the cooling-off period.
Verified customer reviews
Excellent service
These guys were so helpful. Gave me great advice and helped me secure a loan at a great rate for my garage conversion. Would definitely recommend to friends and family.
Ben Young
Really helpful
These guys helped me get a loan at much better rates than what I was getting quoted with local brokers, thank you!
Jake Wilson
Really quick payout
Had a really good experience regarding arranging a secured loan. They introduced me to a great advisor. Thanks for the help.
Alex Pearce
No stress consolidation loan
For once a loan transaction without stress and complications. Very impressed and highly recommended.
Dana Huggins
Very helpful advice
Shortly after I spoke with Anna, she was also very helpful and made it effortless and a nice experience.
Tyler Elsworthy
How it works
Find your agreements
We will help you locate your finance agreements going all the way back to 2007, as you may be eligible for multiple claims - it only takes two minutes
We handle your claim
Our dedicated team will handle all the paperwork and verifying your case, before passing your case to our legal partners to complete your claim as soon as possible.
Get compensation
Once we've secured the best possible compensation for you, our legal partners will ensure you get paid out quickly to your chosen bank account
Overall representative example for
secured loans
Loan amount
Length of loan
Monthly repayment
£18,000
120 months
£227.38
Broker Fee
Lender Fee
Total amount repayable
£1,530
£495
£26,945.40
Borrowing £18000 over 120 months. 6.5% fixed for 60 months with installments of £227.38. Followed by 60 months at the lenders standard variable rate of 4.95% with instalments of £227.71. Broker fee (£1,530); Lender fee (£495). Total repayable of £26,945.40 comprised of; loan amount (£18,000); interest (£6,920.40); Broker fee and Lender fee. Overall cost comparison 9.1% APRC.
Frequently Asked Questions
Extension to motor finance complaint handling pause confirmed until 4 Dec 2025
The Financial Conduct Authority has extended the pause to the deadline for motor finance firms to provide a final response to customer complaints regarding discretionary commission arrangements until 4 December 2025. Click here for more information.
Which lenders can I file a mis-sold finance claim against?
We currently have active claims underway with a variety of lenders, including Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch), BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd, Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC, Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd, Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd, Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd, and Startline Motor Finance Ltd. If you have or previously had a finance agreement with any of these lenders, you could be entitled to compensation.
How far back can I claim for mis-sold finance?
You generally have 6 years from the start of your agreement to file a claim or 3 years from the time you became aware of your right to do so. This 6-year period starts from the date when commission was paid, typically the beginning of the agreement. If your agreement is older, you may still qualify if you only discovered your right to claim within the last 3 years. However, claims for agreements that ended before 2007 are less likely to be eligible.
Which car manufacturers can I file a mis-sold finance claim against?
Many claims target the banks or lenders with financing agreements involving car manufacturers. However, claims can be filed regardless of the car make, and we have resolved cases with prominent brands such as BMW, Audi, Mini, VW, Kia, and Toyota.
What qualifications are needed to make a claim?
Your lender must have failed to disclose commission details within your finance agreement. If key finance terms were not fully explained or if you faced higher interest rates due to commissions, you may be eligible to claim £1,000s in compensation.
Can I claim for fixed commissions on my car finance?
Yes, you may be able to make a claim if fixed commissions were not disclosed in your car finance agreement. New regulations and recent court rulings require car dealers and finance providers to disclose any commissions they receive for arranging finance deals, as these can impact the terms, including the interest rate or monthly payment amounts.
